Privacy Policy

Alabian Solutions Ltd ("we", "our", "us") is committed to protecting the privacy and personal data of individuals in accordance with the Nigeria Data Protection Act (NDPA) 2023.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our websites, applications, and services.

1. Scope

• Visitors to our website
• Users of our web and mobile applications
• Clients and partners using our software solutions
• Any individual whose personal data we process

2. Data We Collect

a. Identity Information

• Full name
• Username or account ID

b. Contact Information

• Email address
• Phone number
• Business address

c. Technical Data

• IP address
• Browser type and version
• Device information
• Usage data

d. Transaction Data

• Payment details (processed via third-party providers)
• Transaction history

e. Client Data (as a Data Processor)

• Personal data processed on behalf of clients through systems we manage

3. How We Collect Data

• Direct interactions (forms, registrations)
• Automated technologies (cookies, analytics)
• Third-party integrations
• Client-provided datasets

4. Legal Basis for Processing

• Consent
• Contract
• Legal Obligation
• Legitimate Interest

5. How We Use Your Data

• Provide and manage services
• Process transactions
• Communicate with users
• Improve services
• Ensure security
• Comply with legal obligations

6. Data Sharing and Disclosure

• Service providers (hosting, payments, analytics)
• Clients (where we act as processor)
• Regulatory authorities (where required)

7. Cross-Border Data Transfers

Your data may be transferred outside Nigeria. We ensure appropriate safeguards are in place.

8. Data Retention

We retain data only as long as necessary for legal, contractual, and operational purposes.

9. Data Security

• Secure hosting
• Encryption
• Access control
• Monitoring and logging

10. Your Rights

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Object to processing
• Lodge complaints with NDPC

11. Cookies

We use cookies to enhance experience and analytics. You can control cookies via browser settings.

12. Controller and Processor Roles

We act as both a Data Controller and Data Processor depending on the context.

13. Data Protection Officer

Email: dpo@alabiansolutions.com

14. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

15. Contact

Alabian Solutions Ltd
12 Olu Akerele Street, Ikeja
Lagos State, Nigeria
Email: info@alabiansolutions.com

Effective Date: January 2026